Optical 2000 - Bobby C Pankey OD

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CLOSED NOW - Opens at 8:00am

I was a new client. The staff is nice enough. Every pair of glasses I picked up was flimsy and VERY easy to break, but the price was so expensive you would think they were indestructible. I complained that I couldn't see out of them not once, not twice, but THREE times. The first time I was told I had to get used to them although I've been faithfully wearing glasses for 29 yrs. Then I went back complaining and the technician "readjusted" them to sit back further from my eye. I still couldn't see. So I FINALLY got an appointment for another exam. The prescription the doctor gave me was 1.5 stronger than my original prescription. I was so relieved to find out my eyes were still normal. What upset me was that he told me, "we got a different prescription this time than we did last time. I'm saying 'we' because I only went by what you read." What?!?!?!?! I can't read anything from those glasses. Couldn't see anything. Instead of him admitting there was a mistake he blamed me! This is my first and last time using this clinic. I need a doctor who is honest and not afraid to admit when he is wrong. This is my health!