Nichols Automotive

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CLOSED NOW - Opens at 8:00am

I've done business with Mr Nichol's shop for around 15 years. He is very professional and while anyone may make a mistake he stands behind his work. I had my oil changed today and was in and out in 15 minutes.

Poor customer service, overpriced, bad inexperienced Mechanics. Hit a pot hole battery hit the hood shorting out cable ends and lights. As i opened the hood and saw the cable ends spark when i touched it i knew right away that's what it was. Both officers that showed up when I called 911 agreed and said there lies your problem, 1 of them was a mechanic for 10yrs and worked at a dealership for several years. He said that shouldn't take much to fix if he had his tools and it wasn't 2am where there were no part stores open he would have fixed it for me. I had it towed to Nichol's automotive cos that was the closest shop in the area I was traveling. Call them in the morning to tell them what went wrong. call me back with a bill for $110 plus for replacing cable ends, said checked everything else and nothing else was damaged. I paid the bill over the phone since I couldn't make it there before they closed that way I picked up my car late even if they were not there. I get there to pick the car up and they did not check lights. What kind of mechanic shop charges a woman that was stranded in the middle of nowhere in the middle of the night over a hundred dollars in repairs without running the car around the parking lot or around the block to make sure she doesn't get stranded again? If they had done as much as turn the lights on and off they would have seen the problem, I told them I would pick it up after hours, still didnt dawn on them that since the cables were shorted, lets check the lights to be sure this lady makes it back home safe. My safety was obviously none of their business, they just wanted to be able to say they got the car started. He even told me we just did the minimum to get the car back on the road we had no reason to check the lights, can you believe that?? Untop of being very rude to me and hanging up on me when I called to give them opportunity to make up for their unfinished unprofessional work. I was polite, courteous, respectful even when he kept cutting me off I would ask him to please let me finish and just to hear me out the same way I respectfully listen when he speaks and let him finish before I say something but I guess nothing I had to say was of any importance, afterall I'm the one with no lights not him. all i wanted was for them to finish their half finish work and charge me accordingly, I didn't ask him to repair my car for free but I'm not paying two fees to check 1 problem either. If that's how they make their money, I hope they don't have daughters and mothers cos what goes around comes around...