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J&B also has 5 unsettled complaints with the local BBB because they are not a member. (Good thing. They would be asked to leave.)
Stay away. Current owner (Bruce) is just a mechanic who inherited the business when his partner died. He has NO experience in running a business. He doesn't know a thing about customer service. He makes excuses when he doesn't get the job done on time. He gave me 5 different completions dates. He does not return phone calls and wants you to text him. Then he doesn't return a text. He just sits in his little shed/office and plays on his phone. Above all - do not pay in advance.
Rating is 0000. I had to take J&B to court and received a judgment against him this week. In mediation he outright lied about sending me my warranty check. Then he tried to say I cashed it. I asked where the canceled check was and he was never able to produce it. (Because there was no check sent.) At mediation, he refused to answer me when again I asked for that "cashed" check. His response, "The check was made payable to me so I cashed it." He said let's go to court and he would get one of his attorneys involved. I was looking forward to it. Big surprise - no one showed for court.