Bennett Bay Inn
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7904 E Coeur Dalene Lake Dr, Coeur D Alene, ID 83814
7904 E Coeur Dalene Lake Dr, Coeur D Alene, ID 83814
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09/10/2016
Provided by YPmobileDO NOT STAY HERE!!!! By far the filthiest room I've ever been in. Bed and floor covered in food crumbs. Toilet had pee left in it so not cleaned or even flushed. Did not sleep in blankets but still woke up itchy. Wet floor from room next door leaking over to our room. Very dusty, small, and smelled like mildew. Stairs to get in hot tub was caving in due to rotting wood. On site husband and wife very rude would not refund money even though staying there was a safety hazard.
08/05/2013
Provided by YP.comNot a good place i.e. 0 stars. We had a confirmed reservation for three adults and one child. On the day we were to check in, we get a call. There was a mix-up and our room was not available. The manager insisted it was not her fault but the fault of a low-level employee (an IRS thing I guess). She indicated she could put us in another room but it only had one bed but my adult son and his daughter could sleep on the couch. My son agreed as it was only for one night. The manager who was not at fault then informed us it would cost $50 more! Really!!! We are on the road, and they gave our reservation away and only have a room with one bed and they can’t give us that room for the same price. Well we did not take it nor will we ever consider staying at this place!!!!!!!!!!!
10/09/2011
Provided by YP.comDo not EVER,EVER,EVER,EVER,EVER go here! Horrible customer service! Beware! I did not adhere the warnings from the reviews I read and got burned. They do not know how to run a buisiness.
07/28/2010
Provided by YP.comI reserved a room for my wife and I's anniversary. The hot tub leaked all over the carpet. The reason for renting the room was because of the hot tub. They didn't have another room for us so I asked for a refund. The owner said that he wouldn't refund us, but would give us a discount and that we could have the room for $80.00. He would not even substitute for another night. We were not going to stay in a room that had wet carpet and I could have found a much nicer room for that price somewhere else. I feel that this is very poor business management and I would not recommend to anyone. The room also had water spots all down the walls and on the ceiling, maybe from a hot tub above the room. Low quality rooms, unclean.I paid over $136.00 for the room and feel I should have gotten what I paid for.
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Phone: 208-664-9460
- Category
- Motels