Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV services. Visit your local Spectrum Store at 2305 W Kathleen Ave. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Coeur d'Alene Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobileā„¢ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment
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Reviews

01/03/2011

Mis-information/lying

I have had services with TW for less than a month...first, they never offered DVR or anything else. Second, they gave me a run-a-round when I called about DVR services. Third, the whole system is completely unorganized, take a look at everyone elses services and you'll see kids shows with kids shows, etc. Fourth, we decided to get TiVo cause the DVR is faulty and doesn't let us watch a full show and their only fix is rebooting it (mind you, it doesn't work), they tell us to go down to the office to get a cable card. We call to make sure they have one they tell we have to set up an appt cause there is a "special" tool to install the card, total BS. We have to pay 29.99 to waste a techs and our time, plus waste time calling these inept center agents. There is NO way to contact the local office via phone, you get sent to the call center where it rarely recognizes your info from the ph-line you have with them. Being lied to, given mis info, run-a-round, no compensation, etc. isn't good

More Business Info

Hours
Regular Hours
Mon - Sat:
Sun:
Services/Products
Demo Center Equipment Exchange Mobile Demo In-Store Online Reservations Pay My Bill Self Install Kits Spectrum Mobile, Video, Internet and Phone
Payment method
cash, discover, master card, visa
Other Emails

Categories
Cable & Satellite Television, Cellular Telephone Service, Communications Services, Internet Service Providers (ISP), Satellite & Cable TV Equipment & Systems, Satellite Communications-Common Carrier, Satellite Equipment & Systems, Telecommunications Services, Telephone Communications Services
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