Spectrum
2305 W Kathleen Ave, Coeur D Alene, ID 83815
Reviews
01/03/2011
I have had services with TW for less than a month...first, they never offered DVR or anything else. Second, they gave me a run-a-round when I called about DVR services. Third, the whole system is completely unorganized, take a look at everyone elses services and you'll see kids shows with kids shows, etc. Fourth, we decided to get TiVo cause the DVR is faulty and doesn't let us watch a full show and their only fix is rebooting it (mind you, it doesn't work), they tell us to go down to the office to get a cable card. We call to make sure they have one they tell we have to set up an appt cause there is a "special" tool to install the card, total BS. We have to pay 29.99 to waste a techs and our time, plus waste time calling these inept center agents. There is NO way to contact the local office via phone, you get sent to the call center where it rarely recognizes your info from the ph-line you have with them. Being lied to, given mis info, run-a-round, no compensation, etc. isn't good
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Services/Products
- Demo Center Equipment Exchange Mobile Demo In-Store Online Reservations Pay My Bill Self Install Kits Spectrum Mobile, Video, Internet and Phone
- Payment method
- cash, discover, master card, visa
- Other Links
https://www.spectrum.com/locations/id/coeur-d'alene/2305-w-kathleen-ave
https://stores.spectrum.com/qmaticwebbooking/#/preselect/branch/4250
- Other Emails
- Categories
- Cable & Satellite Television, Cellular Telephone Service, Communications Services, Internet Service Providers (ISP), Satellite & Cable TV Equipment & Systems, Satellite Communications-Common Carrier, Satellite Equipment & Systems, Telecommunications Services, Telephone Communications Services