Pediatric Associates

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CLOSED NOW - Opens at 8:00am

Unless you like playing phone tag for months with the scheduler and billing dept. take your children somewhere else. They send out automated calls and when you call right back you get a voicemail, then you must have your phone glued to your hip for days/weeks (and sometimes months) waiting for a call back so you can schedule, Hard to do when you have a job and other children. Also the billing dept. are idiots, they sent my insurance company a bill for my youngest daughter when she was 7 days old!! I didn't even have her birth certificate in the mail yet therefore my insurance can not accept the bill, and once insurance rejects the billing dept. DOES NOT send another bill to the insurance, they just harass you through automated messages and letters however fail to return your calls. I called billing and was sent to voicemail...I left a message and never received a call back until they sent a notice threatening collections. The business is unorganized and poorly run, doctors are fine however I have a real problem when I get threatened with collections while I am still waiting on a call back from the billing department. Idiots is what they are, please don't waste your time on the phone with these people and take your kids somewhere else.