University Shop

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Absolutely the worst customer service. While trying to make a return, I was told that as a policy they don't take returns. No exceptions. Coming from a service sector job, I have been trained to 'Alway's say yes' to customers, so I figured I would try and figure the situation out. Instead of acknowledging that I was an unfortunate victim of a (stupid) policy, they chose to instead mock me within my hearing before saying that policies are policies, and they would not honor a return, even with a receipt and all original materials in perfect conditions.



Very rude staff, the whole place could care less about their customers.