University Shop
7346 Baltimore Ave, College Park, MD 20740
Reviews
05/14/2012
Provided by YP.comAbsolutely the worst customer service. While trying to make a return, I was told that as a policy they don't take returns. No exceptions. Coming from a service sector job, I have been trained to 'Alway's say yes' to customers, so I figured I would try and figure the situation out. Instead of acknowledging that I was an unfortunate victim of a (stupid) policy, they chose to instead mock me within my hearing before saying that policies are policies, and they would not honor a return, even with a receipt and all original materials in perfect conditions.
Very rude staff, the whole place could care less about their customers.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun: - Extra Phones
Fax: 301-277-3662
TollFree: 800-685-0123
- Payment method
- amex, discover, visa, all major credit cards, mastercard
- Other Link
- Category
- Clothing Stores
- Other Information
Parking: Lot, Paid
Wheelchair Accessible: Yes
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