And Sew On

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Our daughter ordered 40 monogram decals. She had to wait about 45 minutes when she arrived to pick them up at the promised time. I think that’s because they spent 45 minutes making them. They were terrible. The quality was absolutely cartoonish. Unfortunately, our daughter didn’t have the experience or judgment to know better.



We saw the decals a few days later and tried to return them. The owner said the policy is no returns on custom orders. News flash… they’re monograms! Of course they’re custom!



We contacted a REPUTABLE graphics designer in Salt Lake City. We replaced the entire order and paid about 40% less. The quality was outstanding.



We attempted to dispute the credit card charge, but eventually lost in the end simply because our daughter walked out the door with the decals. We had to eat the $216.00, but at least we still have our integrity.



Exceedingly poor quality product. Non-existent customer service. Zero integrity. And Sew On should be ashamed of themselves!

I came to And Sew On after I was turned away from both Monograms and More and CC Creations. And Sew On was very receptive of my project and happily worked with me. They have earned my future business.