Q Nails & Spa

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OMG, Im so irritated with this place!!!! I came here to get a pedicure; first of all the senior lady that was doing my feet never asked me what I wanted she immediately started working on my feet kind of rushing through the whole process. She was very rough, she cut my cuticles to close to the skin and whe scrub my feet so rough it was painful. She also didn't took the time to properly massage my feet. She applied a nail polish that was so old that it never dried correctly and they charge me $32. I get home and the nail polish was all smudge and my feet still had rough spots. I decided to go again the next day and explain the situation to see my options and contemplating the possibility to get a refund. The manager told me she will have someone else take care of me until I'm happy.only to find out that they were charging me $23 more bucksbecause they applied gel nail polish; basically they were charging me a whole new pedicure. GTFOH!!!! The manager even chased me out the door like a crazy lady and I'm like I can't believe this she never said I was going to be extra charge. This is the worst place ever NEVER, EVER, EVER COME TO THIS PLACE!!!!!!!

do not get the pedicure that involves paraffin wax. they did not remove the wax properly for me or my mother and the nail polish slid right off after I got home

the place where relaxation begins!

only @ Q Nails & Spa in Colonial Heights. VA