Colorado Springs Dodge
7455 Austin Bluffs Pkwy, Colorado Springs, CO 80923
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Reviews
08/30/2013
Provided by YP.comHumm...I read some pretty nasty reviews about this dealership but I did not experience most of it. I did have an appointment at 9am and the sales person Jason was not on time. However, his fellow sales people stepped up to the plate and did ask me if I was being helped. They called Jason who was running late due to mischievous dog at home. Jeremy stepped in and test drove the vehicle I was interested in. By the time we got back, Jason was there to apologize and take over. As for the deal and finance department, I thought I did get a fair deal and excellent customer service with no strings attached. I looked over my contract and it was the same as discussed. Scott was nice and friendly, answering all questions. I'm not sure why others has some bad experiences but I went in knowing what my trade-in value was, the vehicle and the deal I was looking for. I did go to Ford to do some comparison shopping. The deal at Ford was better and the truck was cheaper but I have always had a Dodge truck and trust in the quality. The Dodge received better customers reviews and expert ratings plus I got better optionals with Dodge over the Ford. In the end, the Dodge was more expensive but the product is worth every penny and I have no complaints about the deal or dealership.
08/04/2010
Provided by YP.comHad an appointment with a salesperson at 12, sat in the waiting room outside of his office for an entire hour. He kept walking right past me and ignored me completely. Finally I got sick of waiting and went to find another salesperson. Three different salespeople walked right past me on the lot. They apparently don't want any customers. I went to Phil Long Ford and had a great experience there.
11/05/2009
Provided by YP.comGreat job! I had a very tough situation. They took a look and came up with some choices for me, and before I knew it we had a perfect fit for what I needed. Thanks again guys. I will be back.
11/02/2009
Provided by YP.comColorado Springs Dodge stuck me with thousands in extra charges which they threw in at the last second. They changed the terms of the loan just before signing. I didn't catch it and now I owe thousands more than I thought. I tried to talk to them afterwards but it went nowhere and they kept showing me the fine print.
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