Foggs Auto Shop
3115 Karen Pl, Colorado Springs, CO 80907
Reviews
02/03/2013
Provided by YP.comEverything about our experience with Fogg's Auto far exceeded our expectations. First off, they are not just for Porsches (although that is what they specialize in). Our Toyota Sequoia was hit by a deer; we had to have the front passenger fender replaced, as well as the hood & door repaired.
Even from our first visit to get an estimate they already began exceeding our expectations. After the deer incident, the passenger door wouldn’t open (we had to climb through the driver’s side). Without us even asking, Fogg’s volunteered to quickly pop out the bent metal so we could at least open the passenger door. They did this for free. This was the 4th place I had gotten an estimate—no one else offered to do this. Just that step made me pretty much sold to be their customer.
The repair estimate from Fogg’s was reasonable and in-line with the other shops (even slightly cheaper than a couple). We decided to self-pay for the repair to avoid our insurance going up (although they would have worked with our insurance if needed, too).
The process of getting it repaired was flawless. The drop-off was fast and the project was complete when they said it would be. The repair itself is beautiful. You would never know anything happened. Their paint work is amazing, as perfect as you would expect from a place that works on high-end cars. Fogg’s has an obvious attention-to-detail, getting all the details just right on the hood, fender and door. In fact, when we went to pick up the car, I noticed an employee walking around the car looking at their work, just doing one final check to make sure everything was perfect.
Fogg’s also did a beautiful interior / exterior detail of the car. This might be typical for auto body shops, but it was a nice surprise for us—especially because we have young kids and the car was quite a mess inside! Everyone at the shop was extremely friendly and easy to deal with.
Lastly, being self-pay, they even came in under-budget by a couple hundred dollars.
As I said at the start, Fogg’s is a rare find indeed, and exceeded our expectations in every way. They have a customer for life and I will be referring as many people as I can there. Thank you, Fogg’s, for such a great experience!