In Care Of You

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I went to the store on June 23 2016 to be fitted for a prostheses.After numerous phone calls I was told it is back ordered and the salesgirl did not know why and was to busy to find out .We canceled the order. I can find a other store, would never go back there. August 15 2016.

I have visited many shops across the country that are similar to In Care of You. I can honestly say that very few can hold a candle to them. The shop is beautiful, the products are of the highest quality and the staff is very caring. It is so comforting to have someone wait on you that has walked in your shoes.

After being told an ordered product would be available on a certain day, I drove 25 miles (one way) to pick up the product. Upon arrival, I was told it was "back ordered". No one has the courtesy to call and inform me. When I told the receptionist to cancel the order and refund my money, the owner became very nasty to me. After insisting on a refund, the owner finally issued a check. HOWEVER, I was insulted by the owner and told I wasn't having a good life. The receptionist was apologetic, but that doesn't make up for the owner's lack of customer service skills. This place is expensive and you don't need to be insulted when paying for their products. They toot their compassion, but it certainly wasn't evident in my distasteful experience with this company.