Iron Mountain
3110 N Stone Ave, Colorado Springs, CO 80907
Learn More About Our Records Management Services
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04/06/2015
Provided by YP.comVery difficult to deal with. Would frequently triple bill me, then after several phone calls would give me a credit but would not apply it to my bill, just kept debiting my account. One month they did not come at all, I called to request them to come, and was billed for an "extra visit." I finally cancelled our account, 1st time "Princess" assured me she would cancel and refund the credit. I called to double check the next week and there was no record of anything. Spoke with 2 more people who assured me it would be cancelled, even gave me a confirmation number, and the next month I was tripled billed again! Spent an hour on the phone today with them, apparently the cancellation number doesn't exist. Asked for a supervisor but was not allowed to speak with one. Definitely would not recommend!
More Business Info
Don't let your documents become a liability - shred.
Secure & Affordable Document Shredding. Call Or Go Online For A Quote!
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Services/Products
- SECURE SHREDDING SERVICES: Offsite Secure Shredding, Onsite Secure Shredding, One-Time Shredding, Shred Bin Option, Residential and Consumer, Secure Media DestructionBenefits of Iron Mountain's Secure Shredding solutions:• Powered Locally: We come to you. You can witness paper destruction by choosing the mobile shred truck option, or you can utilize the environmentally friendly pickup-and-transport service to a nearby Iron Mountain shred plant.• Get Help When You Need It: You can request shred service and see how much material you've shredded or trees you've saved with our online portal. With a 24/7/365 customer support team to answer your questions, you'll understand what to save and what to destroy.• Right Size Your Service: Your program is fully customizable - choose from: witnessed or offsite, multiple bin sizes, online scheduling, and pre-arranged pickups-and you have the freedom to change your program at any time.
- Brands
- Iron Mountain Incorporated
- Neighborhoods
- Venetian Village, Northeast Colorado Springs
- Other Links
- Social Links
- Categories
- Document Destruction Service, Business Documents & Records-Storage & Management, Computer Data Recovery, Records Destruction, Records Management Consulting & Service