Awarded the "Excellence in Customer Service Award" by the Better Business Bureau in 2008, "Best of" Colorado Springs for 2008 and 2009 by the Colorado Springs Gazette. We are Colorado Springs' fastest growing family owned jewelry store. But we're also the most fun because we get to play with the area's finest selection of jewelry all day long and share it with you! You will find our store to be an intimate and comfortable setting, one Luisa designed as "Venice meets Las Vegas." We serve fresh cookies, cafe mocha, and have a big leather couch with a 42" flat screen for the guy who just has to watch the game while you play with us. We take our trade seriously, requiring all our new associates to learn their craft through graded GIA ( Gemological Institute of America ) course work, extensive mentoring, and our own Luisa Graff

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Reviews

CM
Cheri M.

02/26/2021

Provided by YP.com

I've shopped at Luisa Graff for over 20 years. Everyone is always extremely kind, professional, patient, knowledgeable, and fun to work with. They take their time helping you figure out exactly what you want whether it is a large or small purchase. The selection and quality is amazing and there are many one-of-a-kind pieces. Thank you!

AE
Anitra E.

08/05/2020

Provided by YP.com

It was a wonderful experience, personalized shopping at its finest with no stress buying. Our sales person Carolyn was attentive and fun to work with. Thank you!!!

SS
Sandy S.

10/13/2018

Provided by YP.com

We had a wonderful experience at Luisa Graff Jewelers. Amy Skog is an excellent sales person. She made looking and finding wedding rings so enjoyable. Her knowledge and expertise helped us to feel confident in such an important purchase. Thank you :)

BP
Bill P.

09/23/2018

Provided by YP.com

Very quick turnaround and when it wasn’t perfect when we came to pick up they made it perfect! Super easy to work with, no pressure, they just wanted us to be happy—and we are!!

MB
Matt B.

07/07/2018

Provided by YP.com

Our purchasing experience with Lauren Vigil-Teed was stellar. She was very helpful, professional, and informative. She took extra care and attention with us to ensure we were satisfied and we couldn’t be happier!

RN
Rebecca N.

04/28/2018

Provided by YP.com

The whole team at Luisa Graff was very friendly and helpful. They provided superior service and we absolutely loved the end product. We would definitely recommend and will be back in the future.

SS
Sandi S.

09/27/2016

Provided by YP.com

I had the privilege of going with my son to take a look at possible engagement rings. What I thought may be a simple overview and quick trip, turned into a special day where he found the ring for his finance.

The staff took time to learn what my son wanted, and proceeded to show him a full selection which was helpful to narrow down choices.

When he found the perfect engagement ring, it was with confidence. He'd seen all the possible choices, thanks to the knowledgeable staff that listened and educated him along the way.

What we thought would be a quick trip to "look at rings", turned out to be a wonderful day. As a mother, we always hope for the best for our children. It was fun to watch my son select what is the lifetime symbol of love, a beautiful ring.

Thank you Luisa Graff Jewelers and Staff. Buying jewelry should be a happy and sentimental event. It certainly was for my son, and I got a wonderful memory as well.

JM
Jessica M.

08/01/2016

Provided by YP.com

Luisa Graff Jewelers had an excellent wedding ring selection. We bought rings and had custom jewelry made. The staff was very friendly as well.

TR
Theo R.

04/05/2016

Provided by YP.com

Luisa Graff Jewelers is great. I highly recommend because I had a great experience buying both an engagement ring and wedding ring. The staff were so helpful and they had a great selection to choose from.

JK
Joanne K.

12/17/2015

Provided by YP.com

Everyone at Luisa Graff Jewelers is incredibly friendly. I think it is an excellent store overall and I wouldn't hesitate to recommend.

AW
Anne marie W.

10/13/2015

Provided by YP.com

I ordered a custom piece at Luisa Graff Jewelers and couldn't be happier with how it turned out. Very high quality and beautiful design.

BJ
Bethany J.

02/19/2015

Provided by YP.com

I went into Luisa Graff Jewelers and was very impressed with the selection of Jewelery they had available. It is a great store to buy from.

AV
Andrew V.

10/27/2014

Provided by YP.com

My wife loves the style of her engagement ring purchased at Louisa Graff Jewelers! The sales staff were friendly, patient and did not pressure me. I am hopeful the ring will last her the rest of her life. We had only one issue after the sale that management was able to resolve to my satisfaction.

U
ulnxeresy

01/26/2012

Provided by YPmobile
very poor managment

When trying to look for a set piece of jewelry, I was talking to a very knowegable gemologist. when a manager bumped the knlowlegable sales sraff out whom I was forming a repore with. When the sales person looked shocked in front of me the manager was extremely rude, it was startling. I found their prices to be far above other stores I looked at.
Be warned if you go, do not talk to a sales girl named Pam, she was very pompous. She also left jewelry out and with me and it made me feel really uncomfortable. After I left my jewelry to be repaired she left it unattended at the computers and walked away, this also made me scared. I will never shop or get repairs done at luisa graff ever again the service was horrible.

Servus!!!

J
joshduffy

02/05/2009

Provided by YP.com
Largest Selection Friendliest Staff - GREAT VALUE!

I recently went to Luisa Graff Jewelers looking for an engagement ring. As soon as I entered the door I was greeted, offered a drink and helped. I think i spent 4 hours there just looking at rings and diamonds. They had a huge selection of engagement rings and diamonds. I had never met a salesperson at a jewelry store who was so knowledgeable. I really felt comfortable with what I purchased, and they supplied me with a free appraisal with my purchase!!! I would recommend them to anyone looking for great affordable jewelry with the best customer service.

More Business Info

BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Payment method
visa, discover, master card
Neighborhoods
Pulpit Rock, Northeast Colorado Springs
AKA

Luisa Graff Diamonds

Luisa Graff Diamonds and Jewelers

Categories
Wedding Planning & Consultants, Jewelers, Jewelry Designers, Jewelry Repairing, Wedding Supplies & Services
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