Metric Motors

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This place stinks (oh and I used to be a 5 star customer), they admitted fault to me but when I asked for money back do to the botch job they changed their tune and changed their story that it was a part Ford designed that was cheap and failed. Then why tell me this should never happen and you take full responsibility, that was up till I asked for $300 back do to the mess up, time I'm out and even at that I was being fair as it was a $700 job. I even had to have the car towed to their job as it would not SHIFT. Come to find out I just had to replace the shift linkage (car would not shift again), they used vice grips probably on this plastic piece that simply twisted and then pops off a bracket. The linkage was not much from Ford ($83) and two hours for a none mechanic to change it out. Not even sure how they claimed to of fixed this the first time around, no wonder why Dave avoided my question on how did they fix it. Apparently they did not or they rigged it in a non professional way.