Monica's Taco Shop

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OPEN NOW - Closes at 12:00am

Hello,

I would like to say this place was non the less disappointing. I placed a order that took 40 minutes to receive,but wait.....I asked the guy if it was cheaper to get a combination meal. He started saying he could charge me for this and that, not making any sense. I was taking a lunch break and didn't have time to be wasted trying to figure out what this guy is saying so I just said keep my order 3 tacos and a tostada. Keep it simple....the guy repeats the order to me and hands it to me. As I got back home to eat real quick the order was completely wrong. I called to ask to speak to the manager, a lady picked up and did not give me a name who said she was the manager and then the manager is gone? well ....which one is it.....obviously lies are being told like what a little kid does when they know they messed up. I asked let me speak to you manager and her final answer was hes gone....well do you have a number? No I don't...so let me get the straight it took for ever to make my order which was simple, being followed by threatening attitude to get charged even more if I wanted a combination plate, to just messing up my order to just lying to me. But wait.....I asked if the woman if the manager will be there tomorrow? she said yes. Day two........ I come back to the place hoping for some type apology and a refund, but once again same old thing. The gentle behind the counter was Paul Rodrigez...stating he was the manager after a couple seconds of looking around for who would play manager. I told him my situation and he walks away without a care in the world. I am taking it further because that is simply not how to treat customers, and it seems like they (the crew) are used to this behavior. That is unacceptable and please see me on other review sites where I post more reviews of Monicas Taco Shop located in colorado springs on Fillmore. God bless you all at Monicas Taco Shop and thank you for letting me see you for who you really are. Hope this helps. :) Thank you all.

I had stopped by this place on a whim and boy, I am glad I did. Very tasty tacos. I got the Adobada Taco (which is spicy pork) and WOW... I LOVED IT!

I also got the cheese enchilada, but that was a little salty for me. They're open very late, which is great for us night owls. I will definitely be going back.