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For more than 25 years, Western Fireplace Supply has provided local builders and homeowners with top-quality fireplace solutions. We are happy to work with clients throughout the Colorado Springs, Colorado metro area. We understand how important finding the right fireplace is. Our primary goal is to put the safety of your home and family first to respect your budget and other needs. Our showroom has dozens of models displayed helping you visualize each model in your home. When installing your new fireplace, our qualified installers will always respect your home and treat it with great care. We will also obtain all necessary permits and inspections to ensure you're completely covered. Our team can even teach you the best way to use your new fireplace or stove. We are trained, bonded, insured, and certified as well as licensed in gas line installations. Call us today with your questions, we're happy to help you find the right fireplace or stove to keep you cozy all year round.

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Reviews

A
arlene59

09/22/2009

Ms

Their customer service is terrible. We were left to wander the store unassisted and told to "just pick something out". None of our questions were answered and we were told that "a technician doesn't just come out to your home. You have to know what you would want." Will never do business with them and do not recommend them at all, ever!

P
Patient guy

12/29/2008

High end products with low end service

They have unique and expensive products but provided us very little customer sevice. We had a few requests that, most anywhere else would have been inclusive to price (e.g. grill set up), and none received a 'yes' response. The staff was nice and product fine, but if you want 'above and beyond' service, this is not the place.

More Business Info

We sell more fireplaces than anyone in Colorado. Find out why!

BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Services/Products
  • Fireplace Installation
  • Factory Trained
  • In-House Installers
  • DaVinci Custom Fireplaces
  • Pellet Burning Stoves
  • Products
  • Fire Pits
  • Most Reliable Brands
  • Gas Burning Fireplaces
  • Gas Burning Stoves
  • Wood Burning Stoves
  • Fireplace Inserts
  • Build Your Own Fireplace
  • Wood Burning Fireplaces
Brands
Dura Vent, Heat N Glo, Lopi, patio
Payment method
master card, visa, amex
Neighborhoods
Cimarron Hills, Powers
Other Link

westernfireplace.com

Categories
Fireplaces, Gas Logs, Heating Stoves
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