Columbia Auto Center

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CLOSED NOW - Opens at 10:30am

One day I needed breaks and just decided, you know what, I' m tired of hating my auto place or just going to one because its close. I end up feeling totally taken advantage of and broke because my bill was so high. So I decided I was going to go to about 10 different auto places to see what each one said was wrong with my brakes, what the solution would was and what the cost would be.

After listing to outrageous prices and recommended additions that only raised my price the last one I ended up at was Columbia Auto Center. I expected they would be like the 9 auto places before them so I was already on guard. The mechanic looked at my car immediately. He said " you need new brakes and I'll have to shave the rotors". I told him others said I need them replaced, but he told me they were fine and just needed to be shaved so there was no need to pay extra to get new ones.

I learned something new that day... In my excitement I totally forgot the name of the place But when I needed my brakes done again its all I could think about. I drove around and found them again, and once again received EXCELLENT service. This time my windshield wipers stopped working, and while I was there I knew I might as well get my brakes done since they did them last time and gave me such a great price... There was also a noise every time I turned my wheel. The service and knowledgeable staff make everything a great experience. Everyone is friendly and willing to assist, which I find rare now a days...

On my second trip, Kevin greeted me with a smile and opened the door. He answered all my questioned, listened to me ramble on about how I found the solution to fix the car on the internet. Kevin immediately looked at my car. He was really knowledgeabe,, he didn't recommended anything I didn't need and even found me a few coupons which made the price wayyyy lower than I thought it would be.

Like I said, I always felt, that as a female, the auto shops were trying to get over on me but this place never tries to do that. They don't over charge me. They don't think of extra things to try and bring up the price and they are FAST!! I'm officially a lifetime member and will taking my car to Columbia Auto Center for everything.