Firestone Complete Auto Care
7515 Garners Ferry Rd, Columbia, SC 29209
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Reviews
03/06/2008
Provided by YP.comI was a loyal customer for years. I was always told they charge too much. They "convinced" me I needed the fuel injector cleaned when I went for an oil change. I got home and it would not crank. I called & they said it much be starter. I knew better. It was not getting fuel. Told me they would send a tow and as long as it was their fault they would pay. The guy told me it was clearly their fault that they got trash in the tank when cleaning. They kept my car for THREE days and offered me no rental! Then the MANAGER said it was going to cost me $600. I told them what the other guy said and he said that guy was not authorized to say such things. I got a witness statements and the other person clarified it was their fault. The store manager was furious that he would take responsibility and covered the cost. This proves the MANAGER thought they should have ripped me off but the service guy was honest. I suggested he go elsewhere because he needed better company and I needed a new service station. The manager was rude, held my car extra days on purpose and was not worth my time! NEVER deal with them. they are taught to cheat for profit! PS - the honest guy is no longer there. I bet he was fired for being honest and doing the right thing!!!!!
More Business Info
Whatever You Drive, Drive A Firestone
- Hours
- Regular Hours
Mon - Fri: Sat: Sun: - Extra Phones
Fax: 803-776-8906
TollFree: 800-997-9115
Call Us: 800-997-9115
- Services/Products
- Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
- Brands
- Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
- Payment method
- discover, visa, amex, master card
- Location
- East Pointe Plz
- Neighborhood
- Southeastern Columbia
- Other Link
https://local.firestonecompleteautocare.com/south-carolina/columbia/7515-garners-ferry-rd/
- Social Links
- Categories
- Automobile Parts & Supplies, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
- Other Information
Emergency Service: No
Express Maintenance: Yes
Fleet Services: No
Free Estimates: Yes
Parts Available: No
Rental Cars Available: No
Road Side Assistance: No
Shuttle Service: No
Towing: No
Wi-Fi: No
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