Palmetto Family Medicine

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CLOSED NOW - Opens at 7:00am

If you enjoy having a new doctor or p.a. every 2 years, and not being notified they left until your next appointment (this happened to me twice over a 4 year period)....this is the place for you!

If you enjoy a rude administrative staff, who are annoyed by the presence of the patients they serve....this is the practice for you!

If you enjoy not getting calls back or being able to setup referrals, this is the practice for you.

If you enjoy arguing with your insurance because you've been double, over or erroneously charged...this is the practice for you.

If you enjoy a management team who doesn't return messages or care about addressing patient issues, than this is the practice for you.

I urge you....stay away, stay far away

I disagree with the previous former 2-year patient of Palmetto Family Med. Yes there have been changes at the office. Several PA's left as they were offered more money at NE Providence Hospital. Money talks when you have a family to take care of. How do I know this? I saw both of them over my 10 years as a patient here? Mr. Patel is gone as he should be if you had seen him. I never logged a complaint, but refused to see him. His bedside manor was less than fair. My reason for not wanting to see him had nothing to do with his heritage. My husband and I have been going to see Dr. Martin for 10 plus years now. Dr. Ditzler, Dr. Martin, and Dr. Coddingham have all been very approachable and very accommodating to my husbands, my adult children’s needs, and mine. Their staff has been compassionate and has returned my calls, filled out extra insurance documents, and even took on my mentally disabled son when no other doctors in the area would. I'm not sure what the other patients complaints were or why, but my 10 plus years at Palmetto Family Medicine has been a very positive experience. Please do not let that one posting deter you from visiting this office. Their hours of operation are work friendly, the waits are minimal, they’re in network with most insurance companies (as mine keeps changing every year) they have an in house lab that prevents you from having to go to multiple locations to complete one physical. Their office is new, clean and state of the art. I all so Love Dr. Coddingham's husband at Blythewood Dentistry. He's a wonderful dentist. I normally do not post comments on YP.com, but lost some numbers in my IPhone and was looking up theirs to add it back in when I noticed the comments. I felt compelled to write my first ever comment to Palmetto Family Medicine after 10 years of service. Sorry it took me so long.
I am a Nurse by degree and work in the medical sales industry. Trust me, if this practice was not great, I wouldn’t allow any of my family members to see them. Especially my mentally retarded adult son who sees Dr. Coddingham with out me being there at times. That’s how much I trust them.
Cathy

I am rating the practice as pretty good overall. However, management of the practice leaves a lot to be desired. Can't tell you how many times I have called and simply can not get a body, even the operator, to answer a phone call. I tried at 4:25 every extension possible and suddenly got the answering service. One of the most difficult practices I've ever had dealings with in regards to getting someone to answer a call. Their phones are so screwed up that when you opt out to the operator to a "0", you go to dead air and the call just hangs in never never land. Really enjoy the new PA, but simply and absolutely HATE the management of the practice and phone situation. Now that PFM is part of Lexington Medical Center, their billing is even screwed up too. Got a bill for a first time visit and when I got it, i was already in the 31-60 cycle showing I was late. NEVER had seen that charge before and could never get a straight answer as to why I was late on the first bill.