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Reviews

NH
Nicole H.

08/06/2015

Provided by YP.com

DO NOT LEAVE YOUR CAR HERE! I left my car on a Tuesday and was told that they would do their best to get my car done on Friday and if not then it would be done by Monday. Monday comes and I haven't heard anything from anyone, the only communication I received is an automated text message saying my car would be done on Tuesday. Tuesday arrives, and I call to see when I'll be able to pick up my car, and they tell me "no no no, we'll call you when it's done. It should be done Wednesday, but if not then then definitely Thursday." Today is Thursday, my car is still not finished, and if I call to check when my car will be done I am made to feel like I'm bothering someone by even asking. All of this, and they know I'm paying out of pocket for a rental car (from them no less). It has been the worst customer service I have ever received and would never do any business with this company ever again.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Payment method
discover
Neighborhood
Northwest Columbia
AKA

Dick Smith Paint & Body Shop

Category
Automobile Body Repairing & Painting
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