Lowe's Home Improvement

Write a Review931-380-9499

CLOSED NOW - Opens at 6:00am

I moved to Columbia in 2019 and I'm surprised by the older reviews. Lowes has been my go to store for everything from lumber, appliances, landscaping, to cleaning supplies during the pandemic. The employees are always friendly, knowledgeable, and very helpful.

Had a very rude cashier named Chasity today. She clearly has poor relations skills. I was little slow in telling her the name of the purchase order for her to enter on the receipt then she asked if I thought she could not spell and it went down hill from there. I talked to the assistant store manager about her verbal attack and continuing attitude. I travel several states as industrial maintenance and will remember what happened their. I likely will steer my company to avoid that particular store.

You can walk all thru the store and not one single employee will say "hello" , smile at you, ask if they can help you or even acknowledge your existence. I'm amazed at how they can almost always be out of the one thing I really need. They constantly make me wish Columbia had a Home Depot. Pathetic store.

Customer service in this store is terrible. They've delivered me a mower that didn't start & CHARGED ME to redeliver! Currently screwed up a flooring order for installation & wont answer my calls for status. Go to spring hill store if you can!!!!!!!

We were repainting our kitchen and unsure of which color would best match our taste and decor. Though the paint assistant seemed annoyed and ready to go home she was able to complete our samples and help us make the decision.