Lowe's Home Improvement

Write a Review706-320-9292

OPEN NOW - Closes at 8:00pm

I called to check on an assembly and delivery statues since it was delayed a week until they could get someone to assemble . The Dept personnel whom I spoke with was extremely rude ! I was notified by delivery on a call from the driver " very nice man '' , that it would be delivered between 4PM and 7 pm . When I called the store to inquire and asked if they would be sure to include all parts since it came with multiple options for assembly , the Lady in that dept told me " in an ebonic dialect , that Day includes ebry thang , day don't steal yo parts'ses. And slam the phone down in my face !!!!!~ I am a subcontractor who has purchased thousands of dollars in merchandise from the Columbus Ga. store. I NOW purchase ALL my items from Home Depot . Your service is sorry and sub parr !

I called on the phone asked for help on where i can get the purchase date of a microwave the the phone disconnected twice, so i ask to speak to a manager the third time considering phone kept mysteriously hanging up and the associate hung up again. So now I have to drive in town to find out info that I could have gotten over the phone.

ALTHOUGH I WAS GREETED BY SEVERAL ASSOCIATES WHEN I ENTERED THE STORE I COULDN'T FIND ANYONE TO HELP WITH DECIDING ON A LAWN MOWER OR GETTING IT ONTO A SLED/CART. THE CASHIER WAS VERY COURTIOUS AND OFFERED TO CALL SOMEONE TO HELP PUT MY PURCHASE IN MY CAR. I'M SURE THAT THEY WERE ALL VERY BUSY HELPING OTHER CUSTOMERS.

Most of the time you get pretty good service at this lowe's location.

Large inventory, courteous, knowledgeable staff.

Checking out in this place takes forever. Company trying to save money by not hiring enough employees where needed.