OnSite Computer Service

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Kelsey S., 05/20/2014



Awful! They took my money and refused to let me return this lemon of a laptop. They sold me a "like new" laptop in April 2014. Its video card is malfunctioning horribly, and it easily overheats - issues they definitely knew about beforehand. They were rude to me when I called to ask about it, refuse to give me a refund, and are picky about how much they're willing to repair under warranty. Go anywhere but here.

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Very unknowledgable tech. Charged $80 to tell me the problem with my new HP printer was not compatible with the HP photo paper I had purchased. Spent 45 minutes , charged $80 and did not fix. Had Geek squad come in set up printer, leave written instructions on how to reset printer for different paper applications, ran a virus scan, defragged computer and cleaned screen and dusted and cleaned the keyboard all in 30 minutes and total charge was $95! Don't waste your $$$$ .....go to a reputable big box comp. that employees factory trained techs supported by a national network of almost 4000 techs!

Awful! They took my money and refused to let me return this lemon of a laptop. They sold me a "like new" laptop in April 2014. Its video card is malfunctioning horribly, and it easily overheats - issues they definitely knew about beforehand. They were rude to me when I called to ask about it, refuse to give me a refund, and are picky about how much they're willing to repair under warranty. Go anywhere but here.

Onsite repaired and upgraded my old desktop pc and did exactly what they said they would do in the time the promised it would be done. Very good people and easy to work with.