Rose Anne Erickson Realty

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I would not recommend this rental company. We recently moved out of a property and because a property manager didn't do their job we're getting charged for an issue that was previously there before we moved in. It seems like everytime you call the company it takes days for someone to get an answer for you on any issue. I'll make sure to let others know to stay away from this company.

I cqn't say enough about the Rose Anne Erickson Real Estate team. My agent has made shopping and buying a home feel like a boutique experience! She really listened to what I wanted and needed and showed me properties that kept me in my desired budget. I have worked with other agents that made me feel like I was pulling teeth to get them to show me properties that I would want to consider. They wanted to show me properties that they liked and didn't listen to what I wanted. It has been a completely different experience with Rose Anne Erickson Realty. They make purchasing a home a pleasureable experience! Highly recommend them!

Do not use this agency if you are a homeowner!!!! They violate federal banking laws by not providing you your rental income until the 20th of the month!!! They never provide you any financial documentation for fees, rent received etc! When you call the AP department, you speak with a woman named Becky Draper, who is both rude, unhelpful, and lies to you just to get you off the phone. When you call to speak with Rose Anne Erickson directly, she refuses to speak with you or call you back! We are going to speak with Ft. Benning next to have them placed on the "Off Limit Establishments" as they are violating federal law!

This place is horrible. First off their property manager seems to never call back at a convenient time. Next we applied with them saying it should be no problem getting the rental property then after waiting days they tell us no we can't apply with them because their policy is no outstanding utility bills within the last 3 years. I was deployed was it was impossible to get it paid at that time. It was paid promptly upon my return but they say it is still too late. BS! That was of course after they too my 50 dollar application fee

This place is a joke if you are a renter. When we first moved into the house the water line was missing from the fridge. It took them approx three weeks to get someone out to place the line it. The lady responsible for that left the company and things seemed to get better. Then after signing a new lease the microwave went out and it took two weeks to get someone out to fix that. The air conditioner went out multiple times and the person they would use would not check everything so it would normally take two to three trips for things to get fixed. Right before we moved out we came home from a trip and noticed that the hall way floor was wet. I reported it immediately and I was told to find the leak and let them know. Seven days later when I found the pressure relief valve leaking on the hot water tank they finally sent someone out. He replaced the pressure relief valve and took pictures of the floor but did not do anything about the water under the floor. I had to pick up the floor to clean the water from under the floor to prevent mold and a health hazard to my family. This also prevented more damage to the floor. When we moved out they tried to charge for things that were already damaged when we moved in, the floor that I had to pick up to prevent mold and health issues, professional cleaning fees, professional carpet cleaning fees, and other things. The person in charge of rentals also changed my move out date not from when the notice was given but to when she received the copy of my orders, thus in turn violating federal law. They say that at the end of the lease they send something saying you need to have the house and carpet both professionally cleaned but it is not in the lease and they think because they send a letter at the end of the lease it counts. The floor that they did not fix even though the person that they sent out to repair it and Billy there also admitted they failed in their diligence to properly address the issue still charged for that, the professional house cleaning and carpet cleaning and even after providing proof of the written notice for move out would not adjust the move out date even though Jane admitted to changing it. Do not try to get Rose Anne involved as she will ignore you and if you tell them that you are going to proceed with court action they will say you should not threaten them with that action even though they know they are in the wrong. I have a strong case and now with an attorney not only will it cost them plenty of money and the home owner as they pushed to have the deposit released even though everything was not resolved JAG is also involved and due to violations in federal law it will be even worse for them. STAY AWAY FROM ROSE ANNE ERICKSON THEY ARE BASICALLY SCAM ARTIST IN A BUSINESS.