Columbus-Lowndes Animal Control

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I've have two experiences where animal control was nothing more than a joke. A few years back I was walking my dog and was attacked by a pit bull, I went back to my apartment and the dog sat below my balcony growling. I was scared. I called and since the dog didn't bite me they wouldn't do anything. The other day my mother in law had a water moccasin inside her house and we called and they said they don't deal with snakes. My question is why do we even have an animal control here if they don't do anything? They need new management or just shut down completely because they get paid for sitting on their butts when there's things they should be doing.

animalcontrol has been call on my neighbors dogs 3 times 1st time they tried to attack my mom in our yard, they did nothing about it, 2nd time i was 9 months pregnant, again they tried to attack me, animal control still did nothing, the 3rd time.. they killed our cat we had for 10 years, they STILL did nothing!!!