PNC Bank

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CLOSED NOW - Opens at 9:00am

Although the staff here is friendly and helpful, when I took out a refinancing home mortgage last year, loaning officials were very confusing when informing me of what I needed to do at that time. Then recently, I found out that PNC never informed my home insurance that they were my new mortgage holder when I suffered a loss and a check to remunerate was made out to my old mortgage holder and had to be corrected and resent to me which further inconvenient me after this loss. Clearly, better communication skills and completion of duties is needed in this department.