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Reviews

RL
Raine L.

06/25/2015

Provided by YP.com

Yeah, yeah, Home Furniture Mart team! Gloria and Edward are absolutely marvelous. I had an issue with a large piece of furniture that was delivered, was damaged, and the white glove delivery guys could not put it together without having repairs - then I decided it just did not fit in with what I thought would be perfect for our home. Instead of taking the delivery/setup guy's advice, and refusing it as damaged, I accepted it. Well, my bad! So I need to return it and they have been so accommodating.



I give them 5 stars for customer service, accessibility, and friendliness. Gloria went the extra mile to try to find a piece similar to a replacement piece, and it just didn't happen, to the best of both us of trying!



I will happily refer and definitely reorder anything to do with furniture and lighting to this awesome, small company. It's a pleasure to deal with the owner and president of the company and their tight-knit staff (extremely knowledgeable and amazing designer ability - to guide you on ideas for what to purchase!) as opposed to every other "big box" store. At Home Furniture Mart, when you call back, they know your name and call you by it.

CI
Chiara I.

05/26/2015

Provided by YP.com

We had a good experience with home furniture mart. We purchased a 16 foot bookcase / entertainment center that matches the description on their website . Gloria and the team were very helpful and attentive to our needs and questions

EN
Eboe N.

04/16/2015

Provided by YP.com

We got a call now that they are certain they will be shipping in two days.

BG
Biron G.

04/08/2015

Provided by YP.com

Home Furniture Mart replaced it.

SP
Stef P.

04/01/2015

Provided by YP.com

This is an awesome company to order from. They are the most caring and understanding people. This is the second time that my husband and I ordered through them. The first time we were impressed by the shipping, the second time the trucking company damaged the hutch for the buffet hutch that we ordered. Due to our inexperience we had signed the BOL anyway taking all responsibility off both the trucking company and Home Furniture Mart. However, Home Furniture Mart stepped up and paid freight to pick up the damaged Hutch and send us a new one. This was done out of the kindness of the company, showing maximum superiority far above any other company I have had business with. They are true to their word and I will be purchasing furniture through them again.

EK
Ediva K.

03/20/2015

Provided by YP.com

I ordered a Wall Entertainment Center from Home Furniture Mart, it arrived within the 2 weeks promised and was absolutely beautiful. Better than pictured. Customer service was great, I called in for update on my order after the first week and was promised it would ship the following week, within 2 days I got a email confirming my order was shipped. Would definitely refer this company to all family and friends looking to furnish their home.

DK
Dulci K.

03/11/2015

Provided by YP.com

My wife and I decided we needed to upgrade our formal dining room. We shopped many sites and showrooms in search of the right dining room set. We found the perfect dining room set thanks to the excellent selection at Home Furniture Mart. They had many styles to choose from all from name brand manufacturers. Their pricing was very competitive. I would suggest you save yourself a lot time by shopping here first. We decided on a dining room set which consisted of a Table, Leaf, two pedestals and six chairs...by the way, the design of these pieces is intricate and detailed...very beautiful. The ordering process was easy to follow and very efficient. Once completed we received a detailed confirmation email complete with instructions on how to receive your order from the delivery company. Pay very close attention to these instructions upon delivery. This will mitigate any headaches and allow HFM to provide you with customer service you won't find from any other online furniture retailer should your delivery have any damage, or the appearance of any damage. Again, read these instructions. I had the opportunity to experience this first hand and both customer service, as well as the owner worked with me to solve the issue.

As for the time from order to delivery, I was extremely pleased. We ordered the dining room set on a holiday, 1/01/2015 and received it on 1/21/2015...that's fast.

we're very pleased with our purchase and pleased with HFM...they offer excellent selections, easy ordering, fast and efficient delivery and excellent customer service. They are now our Furniture Store of Choice.

JH
Jonelle H.

01/23/2015

Provided by YP.com

Yeah this is a really classy place. I had to two weeks for Delivery get my new Furniture yesterday.

CD
Chris D.

01/15/2015

Provided by YP.com

good thing was the price

EU
Elri U.

01/06/2015

Provided by YP.com

I agree w/ the other reviewers on price and inventory. Truly exceptional. So much so, that we placed an order.

EV
Evia V.

12/23/2014

Provided by YP.com

I was told this product would ship in 1 to 2 weeks

TP
Tomm P.

12/15/2014

Provided by YP.com

Price for the product was unbelievable. Two chairs for $189.00, including delivery.

YK
Yas K.

12/04/2014

Provided by YP.com

I am very please with my transaction with Home Furniture Mart. I purchased some "big" pieces of furniture which had to be shipped from Calif. to Michigan in the middle of the most terrible winter we had in years. One of the pieces came and was badly damaged. After filing a damage report, I made one phone call to be told my "new" replacement would be delivered the following week... It was... in perfect condition. No hassle, no argument... "Stuff" happens---but how its dealt with --- that is the real test--- HFM passed with an A++

SK
Sco K.

11/21/2014

Provided by YP.com

My experience with Home Furniture Mart has definitely been a pleasure. They have great quality at reasonable prices. The wide range of selection is a plus. I purchased some pieces for my office and I am very happy with the way it turned out. I have already recommended this place to my friends and I will definitely shop here in the future.

LS
Leslie S.

11/13/2014

Provided by YP.com

Just recently ordered Parker House Writing Desk. Since the day of order delivery took about 2 weeks. Writing desk came fully assembled, free from any damages. I never bought any furniture only but my 1st experience was very positive. Thank you HomeFurnitureMart

DE
Dione E.

11/05/2014

Provided by YP.com

These guys rock. I got my home 8 months ago and in the process of furnishing it. I did extensive searches on the internet and ofcourse also used resellerratings.com. I purchased bedroom set, dining set from these guys and had no issues. The bedroom set headboard was damaged and they replaced it right away. The reason I'm writing a review in resellerrating.com is because homefurnituremart.com has very good collections at very reasonable price. I'm also planning to buy living room furniture and dining room sets with these guys.

RW
Ruby W.

10/28/2014

Provided by YP.com

I am very pleased with my purchase, high quality dining set and fast shipment. Prices are budget-saving and you have a range of choice to choose from. Dealing with customer service was not a problem at all, they very wery polite and helpful. Enjoyed Home Furniture Mart very much, and will recommend it to everyone.

LD
Lavender D.

10/27/2014

Provided by YP.com

GREAT INTERNET STORE! CUSTOMER SERVICE REP WAS VERY INFORMATIVE AND PATIENT WITH ME. THE BEST PART WAS A DELIVERY ON TIME WITH MY ITEMS IN PERFECT CONDITION.

SD
Sabine D.

10/16/2014

Provided by YP.com

This was my first time shopping with Home Furniture Mart. It was priced right for the items they had. As far as the TV stands. There was no shipping or tax on the item. I will shop again with them.

JP
Jane P.

10/07/2014

Provided by YP.com

I had a great experience with this store. I came upon the HomeFurnitureStore website and saw a huge selection of styles which were very unique. I ordered the chair for my home office. The chair is good quality. I recomended to use this store

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
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Extra Phones

TollFree: 800-610-6605

Payment method
master card, visa, all major credit cards
Neighborhood
Commerce
Categories
Furniture Stores, Furniture-Wholesale & Manufacturers
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