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Reviews

J2
Jhsk 2.

01/06/2016

Provided by YP.com

As the previous poster stated the customer service by the receptionist is lacking to say the least. She has no sympathy for the customers most of whom need urgent service. Javier and his partner provide great service at a reasonable fee but they need a new receptionist ASAP.

M
mdd2367

07/28/2009

Provided by YP.com
Quality Company

Phone experience was average, not especially friendly, but not rude, just what one would reasonably expect. Don't, as the first poster recommended, just take his word for it. I feel like that post was written by a competitor or something ridiculously immature. The service was quick, efficient, and thorough. My A/C problem was solved. I am satisfied. You likely will be as well.

M
msprice_45

04/17/2009

Provided by YP.com
Excel in Service and Customer Service

This company is my preferred appliance repair company. I believe that a business succeeds due to their employees and this is why EXCELCON is a great company. I don’t know what the previous guy was talking about, the ladies there are great, they are very helpful and kind. I love talking to them because if they don’t know the answer they will find someone who does. I use this company all the time since I have several rental units. I prefer Jay and Francisco since they have knowledge in all makes and are very helpful. Excellent company and excellent service overall.

T
timtim42

11/29/2008

Provided by YP.com
poor customer service

The girls that work there are just that girls. No manners at all. They should be taught how to handle a customer on the phone. They were almost rude. They lost my business and I will not reccomend them to anyone, take my word for it. I would not call them.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Services/Products
Air Conditioners Air Conditioning Air Duct Cleaning Dishwashers Disposers Dryer Vent Cleaning Freezers Garbage Disposals Installations Microwaves New Ovens Replacements Stoves Washers Washing Machines Water Heaters
Brands
Admiral, Amana, Asko, Bosch, Caloric, Carrier, Dacor, Frigidaire, Gaffers & Sattler, Gibson, Kelvinator, Kenmore, LG, Maytag, Roper, Speed Queen, Tappan, Thermador, Traulsen, Viking, Westinghouse, Whirlpool, Wolf
Payment method
amex, discover, master card, visa
Categories
Major Appliances, Air Conditioning Contractors & Systems, Furnace Repair & Cleaning, Furnaces-Heating, Heating Contractors & Specialties, Heating Equipment & Systems, Heating Equipment & Systems-Repairing, Major Appliance Refinishing & Repair
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