Hendrick Chrysler Dodge Jeep RAM of Concord

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OPEN NOW - Closes at 9:00pm

#Very Professional

Went in for a tire rotation and check front brake grinding....2.5 hours later ...After being harassed by 2 Sales & MGR to buy a new car they said my calibers PISTONs were sticking $1400. for front brakes and calipers ... WHAT ! ? OK off brand Calipers $956. ... I went to my local Nascar repair and $267 for front pads and all else OK for the past 4 months ---BUYER BEWARE !!! WORST Pressure and Experience in MY 60's of life !

If I could rate in the negative range I would. This was my second trip to a hendrick dealer on Concord Mills blvd and both visits were extremely disappointing. During my most recent visit, I went in looking for a used car that I saw online. Upon arrival I was told that car was not ready to be sold yet, but was persuaded to look at a newer version of the car I was interested in. Within the first 10 minutes I was assured that they would take care of the numbers for me and they would meet the payment I was requesting, no problem. Two hours laters, I was treated so rudely and was spoken to in such a condescending manner I became irate. The "numbers" guy wasted two hours of my time when I could have been told up front that what I was looking at was not in my price range. Instead, they played games for hours until I was so fed up that I stormed out. I will NEVER return to any Hendrick dealer after this experience. I would in no way shape or form recommend anyone to visit this dealership. They are the definition of what everyone hates when thinking of buying a car.