Meineke Car Care Center

Write a Review704-721-0044

CLOSED NOW - Opens at 7:30am

I purchased a coil & spark plugs for replacement in my vehicle. This is a job that can easily be done in 30 minutes. The 'nice people'@ this store wanted to charge me $125.00 for 30 minutes labor which makes their labor rate $250.00 per hour. I went to another shop nearby and the job was done in 30 minutes for $50.00!!! Stay away for this store

This place is under NEW Management, and I have to say that we are extremely pleased with the professionalism that Luis and his team displayed. My wifes car had major electrical and computer issues, and they did a great job in diagnosing the problem. We found ourselves a new car care center :-) Give this place a try, as my daughter also did in her review below.

Luis and his team are amazing. I've taken my car there and my parents have also and they have been reliable and efficient and stand behind their work. I recommend them to anyone. Thanks for the great job on my car.

0 STARS. NEVER, EVER, EVER take your car here. They refused to give me a refund when the alignment that they provided on my vehicle was clearly not done correctly and they failed to inform me that getting an alignment was a waste of money until I had other things done to my vehicle. The next day, the car was inoperable b/c the tires began to peel b/c I needed a camber adjustment and a tie rod, and after getting these two things done at another shop (because I didn't trust letting Meineke work on my car again), I had to get another alignment, which meant that I payed for 2 alignments within 2 days. They refused to give my money back. Also, Meineke inspected my brakes b/c my brake light was on, and they told me the rotars needed to be turned and that I needed new brake pads on the front. I was suspicious b/c I have owned 7 vehicles in my life and I know that the brake light only comes on when something is seriously wrong other than normal wear & tear. My mechanic (not Meineke) said that my rotars and pads were ok, but there was a crack in the brake hole, which caused the light to come on. Meineke did not mention this to me. Also, Meineke wanted to charge double what my mechanic charges. The reason I took it to Meineke in the beginning was b/c I was in the area & only wanted something simple done. Otherwise, I would have went to my original mechanic, which I should have done to begin with. I also overheard several customers complaining about their service in the lobby. I will NEVER go back to this place again, even if the service was free! Their work and their customer service is ABSOLUTELY TERRIBLE.