Big O's Donuts

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My family just pulled into town yesterday, moving to Cookeville. Fist things first, this morning I took my 8 year old to find the best donut shop in town. I asked the girl behind the counter "how do you make your lattes?" & she said "they do it in the back". I asked, "oh, but is it a push-button machine or do you pull your espresso shots with an espresso machine". She said "I have no idea". I asked, "can you ask someone?". She came back from the back & said "we make them with a machine". I asked, "is the owner back there, can I just ask them?" & she said "yes". She went into the back, came back & said "he said he's busy". Well, that is a loud & clear message. I'll never cross that threshold again. What a genius, running business off to corporate giants, unfortunately Ralph's (which we had been told is the best in town) was closed (Sunday) so we ended up at Dunkin Donuts.