Crave Clean

Write a Review786-534-2144

DO NOT ORDER FROM HERE!! YOU WILL RECEIVE ROTTEN FOOD!!! And the owner will do nothing about it! Disgusting! Terrible customer service! I placed an order on 4/18/15, when I paid it said my order would be processed on 4/23/15. I never received an email stating my order was shipped. Found box on 4/24. I was excited to try these baked good that looked so good in the enlarged enhanced pictures online. I took a bite and had to immediately spit it out. I was the grossest thing I had ever eaten. Tasted like rotten powder. I spent over $50 and everything was disgusting and rancid. She ships in an regular USPS box...no ice pack, nothing to protect the food which is gross b/c it smelled and looked like there is dairy in the frosting..and this is FL!..its 90 degrees outside! I immediately called the owner, she was so bent on arguing that she did send a shipping email she didn't even want to listen to my problem (that the food was rotten). She said it was shipped out on 4/21 and initially said it takes 3-4 days to arrive. Then when I told her the food was rotten and I wanted a refund, she said that I must have received it on the 23rd and there was nothing she could do about it. I asked for a refund and she said no. I asked if she would resend fresh product, because I still wanted to taste it and she said no. She said I could place another order and she would give me a discount! After spending over $50 and having to throw away the entire thing, I am not going to spend more money!! This is not how you run a business and especially when you are new and just getting started. DO NOT ORDER FROM HERE!! YOU WILL RECEIVE ROTTEN FOOD!!! And the owner will do nothing about it!