CareSpot

Write a Review954-780-8134

CLOSED NOW - Opens at 8:00am

Went in with my husband for eye irritation. Nurse that we saw first was very professional and took down all info and my husband’s medication list. Explained that he is on dialysis. Took his vitals and left. The nurse practitioner, Wanda Holmes came in without any computer or written information. She preceded to ask questions and to ask the same questions that had been answered before. She then made a snide remark about the antibiotic he was prescribed. As she was listening to his breathing she suddenly stopped and accused me of taking her picture. I was stunned! I could not believe it. I told her that I turned my phone off because it kept going off. I even asked her if she wanted to see my phone. Needless to say we left and asked for a refund. We will NEVER be back again!!

This place really do not deserve any stars. The Jamaican receptionist and the nurse working that night (Karen-Nurse Practitioner) we're horrible! I brought my mom in (because she was just released from ICU after 5 days of being there after a very intense emergency surgery ). We arrived 20 mins before their closing time. My mom was super weak and needed assistance to walk from the car to the door. That rude, unpleasant, "Uncle Tom" acting receptionist just sat there with a disgust look on her face sipping on her coffee. As she and her very quiet side kick just watched, she rudely asking what's the problem. As I try to explain, she abruptly interrupted and made it clear they can not serve her. As I begin to explain to her that she didn't let me finish;my mom was also tried to explain the service she was requesting (as she struggling to talk because she was winded after walking and in a weak state). Then the nurse comes out with an annoyed attitude and also redirected the requested service to the ER. The receptionist was more intrigued to argue with the customer with such cold-hearted demeanor other than show some care. I asked her what her name was and she replied by saying that she dod nothing wrong .I even asked if they had a walker or wheel chair so I could transport my mom back to the car (I was seriously concerned that she might fall or pass out in her state of weakness), no one answered and just had a smerk on their faces as we exit. Very unprofessional, trashy, and inconsiderate!!! I really expected more from this location. By the other reviews other people had similar experience with this rude, inconsiderate, brash receptionist. The only reason I'm writing this review so others in the future wouldn't have to experience such treatment in the future. I sure hope the manager/owner make a drastic change soon.

I thought the service at the front desk was very poor . I tried to explain my symptoms and I felt as if the receptionist was just a bit curt.

The receptionist was extremely rude. I asked her a question and she had an attitude. Will not return.