Block Automotive Inc

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OPEN NOW - Closes at 6:00pm

Block Automotive has been servicing our acura and honda for many years. He has replaced brakes, timing belts, fluids etc. The best part about Mark is he will not do a repair if it's not needed. On multiple occasions I had him review my brakes because they had been squeaking for a period of time. Each time he explained that I did not need brakes. I thought I needed new shocks and left my car overnight. He told me the tires needed to be replaced.

I began taking our cars to Mark based upon a neighbor's recommendation. I had gone to a different mechanic for brakes. He insisted that I needed pads and rotors. I didn't need rotors and I never went back to that mechanic.

Mark's team is very good. The service is excellent. He has inspected our cars on multiple occasions and never charged us for the time the employees or him looked at it to make minor adjustments. I highly recommend Block Auto.

This past summer when the AC went out on my 2006 Saturn, I found that Block Automotive quoted the best price for repairs so took my car to them for the first time. They did a good job for a good price and I was happy with their work. A few months later, on a trip to Nashville, same car had what appeared to be significant engine trouble 150 miles from home. I made it to Nashville, but had no idea who to take the car to before attempting the trip back to Memphis. I could only think to call Mark at Block Automotive and ask his advice. After having only been a one time customer, Mark did not hesitate to go out of his way to figure out what the problem might be, find a mechanic in Nashville, call them to discuss the problem and call me back with their information. The mechanic in Nashville fixed the problem with the car, so Block Automotive got nothing for their time. But they earned my gratitude and loyalty. That's just good honest customer service!

Mark, Rich, and all the guys in the shop do an amazing job with most any vehicle you bring in. They give you fair quotes and they stick to them. They always call before they do work. I recently brought a 2001 BMW and was quoted by a "specialist" for over $2000 for some work that need to be done. Mark and the guys were able to perform the work for less then half of that. There was a factory recall that Mark advised me to let the "specialist" do the work. The "specialist" said that the minimum work had been done to the car and totally disregarded the work Block had done. They now wanted over $3000 for random things that had popped up! I called Mark to double check what they had said because Mark has always be honest with me. They stand behind their work- he asked me to bring the car back to him to follow up on what the "specialist" says might be wrong; Block Automative was correct in the work that they had already done. Over the years I have recommend family, friends, and coworks to have work done by Block Automative!

I have had my 1998 Honda Civic serviced by Mark Block for the past 10 years, since 2003. His shop does great work at a fair price and he stands behind it.



One of my friends now has him servicing all the cars (three or four) in her family, and he keeps them running.



I have had two Memphis Honda dealerships lie to me about unnecessary work and will never take my Honda to a Honda dealership in Memphis again. The first time I allowed Mark to work on my car, he charged $600, whereas the dealer where I had purchased it and had serviced it up until then, wanted to charge over $1000.



As much as I'd like to leave Memphis, it means I would have to find a new mechanic, and a mechanic and business owner like Mark is worth his weight in gold.

I went here after much searching online through reviews, etc. I was looking for an HONEST mechanic that offered a fair price and I found both at Block auto.



My Service Engine light had come on and so I took my car in. Mark advised of what was causing the problem, and in his opinion I should just leave it alone instead of spending $1200 to fix. It was something minor and non essential. Will def be bringing my car back out next time i need something.



DG

Very nice and efficient service...would recommend to everyone. Friendly atmosphere and prompt service. I will be returning.....

We have had 2 different cars serviced there over the years and always have been more than satisfied with the service and customer care, most recently, my son's first vehicle, a 98 Dodge pick up. Due to the trucks age (and probably my sons driving), various different things had started to wear out including his transmission. Mark Block and his team rebuilt the transmission for a very reasonable price and amount of time. Mark has always been VERY thorough in his descriptions both before and after the work has been done even going so far as to explain to my son on how to further car for his truck to help PREVENT it from having any more problems! I do NOT think the prices are high at all, and have been more than willing to pay the estimates because I know the work is being done correctly due to our past experience with Block Automotive. I would HIGHLY RECOMMEND Block Automotive to anyone who is looking for honest, friendly, and GREAT work for a vehicle!

Not recommend Block Automotive. I tolled them "steering wheel is automatically turned to the right and the car goes one side when I was driving. I'd like to do alignment". I left my car at shop at 8:30 am, but never receive the call for pick up (even the car has bee down) until I called few times at 5:30 pm. Then the car still goes to right side. Nothing changed-Same as before. But they said that is normal. If it is normal why do you need to do alignment? If it is not normal how did you do your job? I think they did not have testing drive before and after alignment. Ying

They did a good job but it was expensive