Auto mechanic service plus, llc

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I have been having my car serviced at Auto Mechanic Service Plus for over 3 years and have always been happy with the service and care they have given my car.Work is always done when they say it will. And my car clean when I
pick it up.

I am still amazed at the customer service I received at Auto Mechanic Service Plus.I was so impressed that I called 3 people as I left Mohammad s Place to tell them how impressed I was. I picked up my car on Wednesday and in good condition.Thank You so much for all you do.

The Team at Auto Mechanic Service Plus is always courteous, professional, welcoming and affordable. They have managed to keep my honda civic 2001 running better and better affordably for a while now.

WARNING!!!! THEY ARE THIEVES AND WILL ROB YOU BLIND!!!! The short version of my story is that after speaking with a reputable mechanic shop in town that I have used for years, they diagnosed my car but advised that I find a shop that could handle the job (evaporator core) replacement since they could not. I also talked to a dealership that also confirmed that was what needed to be replaced. I foolishly went online and noticed that Auto Mechanic Service Plus LLC had really good ratings with hundreds of independent positive feedback ratings (stars). I reached out to the shop and spoke with Tom Dunn the shop manager and he said that could perform the job. After they "replaced" the part and paid $1075.00 he advised me that they found other damage that was still causing my main issue and they needed to fix that which I agreed to and paid an additional $760.22. After four times in this shop over a month and half period that had still figured out what was wrong and had not resolved anything. I asked Tom for the part number for that part that they purchased but he never was able to give it to me. He said that they had purchased it from O'Rielly's. I ended up calling on of the local O'Rielly stores and I was able to speak with a branch manager who confirmed that the only two evaporator core parts for my model of car has not been purchased in the South Texas Region in the last two years. I then took it the dealership who initially diagnosed it after taking my car apart they realized that they had never replaced my evaporator. In my car was the original evaporator core (stamped from the GM Plant with the date that it was installed) and I have included pictures. I confronted Tom with this information and he had no explanation. They took $1075.00 to replace a part that they never did, and then magically found other problems which allowed them to charge an additional $760.22 which according to my additional diagnosis from the dealership never was an issue. I have a written affidavit from the dealership. I have tried over the last week to collect my money and they refuse to. I met with Mohammad Al-Barnawi the owner and he said he could try to repay me in payments. Everything I have stated has been documented with pictures, video of Tom explaining everything that have done to my car and how they took it apart, Mohammad on how he was going to try to repay me. You can review this under the BBB's complaint department which has all the information on file along with the Attorney General's Office. Everything is currently under investigation at this point and I will update the outcome of their decision. I have attached pictures of the dealership taking my car apart along with the original part which the dealership is keeping until the investigation is over. The reason they had so many great reviews is that they had some from Ohio go online and post positive feedback. I have reached out to these other companies about their reviews to have them removed. Had I looked closer I should have been able to see that there were over 300 hundred 5 star ratings from people in Ohio with some very odd names. They have now removed the stars once realizing the issue but you can still go online and see the comments and make a judgment call for yourself. Again THESE PEOPLE ARE THIEVES.

I personally will not take my truck anywhere else. They give you a great estimate and stand by it. The mechanic that worked on my truck was very knowledgeable and did a great job. I highly recommend this garage.

HORRIBLE EXPERIENCE! They charged me $800 and never fixed my car! It broke down right after I picked it up. The owner Muhammed told me to bring it in free of charge. He said he fixed it.... It still broke down. So I brought it back. He gave me a whole list of new things that needed to be fixed. Wanted to charge me almost $1,000 more! When I said no, and wanted to pik my car up, he refused to give it back to me. I had to fight with him for several hours before he released it! DO NOT take your vehicle here! I took my vehicle to a different mechanic and they had to fix the things that this place claimed they already fixed. Very shady business!

I have had lots of automotive problems in the last two years, and I have found no company to be as honest and trustworthy as this one. His prices are reasonable and his work, flawless. Would recommend without hesitance to anyone tired of standard mechanic excuses. 5 stars, easy.

Mohammad did a good job on my car. I appreciate all the work that he's done. He has a very good knowledge and knows what is wrong with the car immediately when the problems are presented to him.

We had a wonderful experience at auto mechanics service plus! They even came to help us after closing hours! We're so thankful for their kind service!

Mohammed is the shop owner and has offered me a payment plan on my 2008 Toyota Rav4. See, I am a college student and needed more time to pay on the services done to my car. It has been a life saver. He also has a fantastic crew of mechanics that answered all my questions. Defiantly coming to this shop for future maintenance.

Last week I took my Kia Rio which got a interference problem and I got a

fabulous service from these people with a very good price and they are very friendly with the customers !

First of all sorry for your bad experience. But you had your vehicle sent here we fixed what was previously broken Fuel line and intake gasket on the SUV but you still had more issues to deal with. in fact, I tell you very clean that your Ford expedition need allot of work because you never ever have maintenance regular. Therefore, you left a outstanding balance of $729.99 which you only had $400 You are telling me that you are single mother you need help. So I decided to help work with you and give you payment plan with us, from fixing your fuel leak and intake manifold also the valve cover gasket. when you brought truck back and we further looked into it and found additional things, ignition coil and spark plug wires but you said you didn’t have money but I informed you that needed to be fixed. You refuse our service and send multiple people here to confront me when you should come speak with me directly. I did not want to release car because you have a outstanding balance and naturally I have been burned before and u made it seem as if you were not going to pay having different people come try to take the car without me and you having a understanding first. Again sorry for your bad experience i was simply looking out for my end and I tried to help you and fix your car and there is still a balance. Again sorry and I Hope you resolved the matter and we are here to help our customers not have negative feedback.

Muhammad was courteous and the oil change and check I had done on my car was completed in a timely manner. Very professional. They also replaced my brake pads for my toyota corolla 2003 for a good price!!!

Our family has been using Auto Mechanic Service Plus for several years now and can't be any happier with their service. The repairs are always done as promised; they communicate exactly what they are doing; are honest about what is needed and not needed.

It is a comfort to know that I can count on Muhammad to take care of my car problems I encounter, and that they will provide the most high quality work at the most affordable price.Auto Mechanic Service Plus is the best!!!!!

Recently I needed an alternator fast..... Muhammad answered the phone well before the shop opened and was so helpful, polite and friendly... he advised me about what to do and made sure to fit me in for his earliest appointment.

It is a comfort to know that I can count on Muhammad to take care of any car problems I encounter, and that they will provide the most accurate, good quality work at the most affordable price.

I've been bringing my autos to Auto Mechanic Service Plus for over 2 years and I have never been disappointed.The last service was on a toyota supra with over 123,000 miles on it and I credit Muhammad for keeping it running in tip top shape.Auto Mechanic Service Plus has proven to be reliable, quick.

Mohammad was courteous and the oil change and check I had done on my car was completed in a timely manner. Very professional staff and they also changed my brakeliners for my honda civic 2001 for a good price!!!!

Mohammad always takes the time to help out the customer in every way possible. Friendliest staff and fantastic service. Recommend them to everybody.