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Ok well it started with the quote being for 1hr 1/2 for a one bedroom apt with no boxes just sofa love seat 4 top table washer dryer dresser mirror chest. It ended taking them 4 38min and a damaged sofa damaged love seat and damaged cocktail table. Then they wanted to charge me 85hr for 4 38min. Also a scratched floor on my new apt and paint chip on the corner wall. Definitely will not use them again and used this as a learning experience. And after moving my washer from my old apt to the new one now only the hot water works on it.