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Reviews

L
london3211

08/30/2011

Provided by YP.com
We have rented through this re...

We have rented through this realty company for a couple months now, and they never get their work done when they say they will. I had a bad feeling about them from the start because we had trouble moving in at first. To name a few:

* When we looked at our future home, the maintenance guy had said they would clean the place up before we moved in, and they didn't.

* There are countless things that haven't been fixed that were promised to be fixed before we moved in, also including things that have gone awry since we've moved in.

* We had to pay a deposit to get the water turned on, which was not discussed before moving in.

* No one ever calls you back when they say they will, so you have to continuously stay on their hide to get an answer back, and typically they don't have an answer the first couple times because they were "just about to find that out for you"



Needless to say, I am very disappointed in the company. I don't know how they stay in business.

claimed iconBusiness Response01/21/2012

I would like to take just a minute to respond to this former tenants comments. It is true, the home needed repairs, however, since we were unable to get a response from the owner, there was a delay in getting approval for many of the repairs. In the mean time, this tenant said that she needed to atleast store her things in the house. We allowed her to do so. Unfortunatly she actually moved into the house without our knowledge or consent and moved in without paying her rent or deposit. Eventually she did pay everything but the contractor had difficulty completing the job because she was living in the house. She did move, and in an attempt to make things amicable, we returned her deposit and prorated rent. No matter how we tried, she would not be happy. I feel strongly had she not moved in before she should have, all problems would have been avoided.

This listing has been claimed by a business representative.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Services/Products
Real Estate
Payment method
amex, cash, discover, master card, visa
Categories
Real Estate Management, Real Estate Agents, Real Estate Buyer Brokers, Real Estate Consultants
Other Information

Specialties: Real Estate

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