Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

M
mariebf

12/31/2008

Provided by YP.com
Cake order messed up 2 times in a row!

I ordered a cake with whip cream and fresh strawberries which cost around $70, Once I cut into the cake had no whip cream and was strawberry preserve. I went back and received a $15 credit, (which after investigation should have been $30) towards my next cake purchase one month later. One month later for my sons birhday, I was promised the cake would be correct. It was wrong again, it had whip cream but no fresh strawberries and tasted horrible. After calling to discuss my situation the owner claimed it was "how they do it" they don't actually put in FRESH strawberries. They put it in a reserve and use it over a few days. What part of fresh strawberries don't you understand. I called Great Dane cakes in HB and the lady confirmed that they use fresh strawberries and buy them daily. I will never use Frenchs again. They ended up being rude and un appologetic.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Fax: 949-642-5551

Payment method
amex, discover, all major credit cards, visa, mastercard
Location
17th Street Retail Ctr
Neighborhoods
Eastside Costa Mesa, Costa Mesa
AKA

The Cupcake

Categories
Bakeries, Restaurants
Other Information

Parking: Free

Wheelchair Accessible: Yes

Cuisines: Bakeries

Suggest an Edit