USA Motors & Used

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I have always been hesitant in going to the little used car lots that are normally found in the industrial areas of Santa Ana, Costa Mesa, etc. A couple of weeks ago my wife found a Honda Element on CarGur.com for sale at USA Motors in Costa Mesa (one of those lots). The car fit our needs and was priced right. It was a high-mileage vehicle so we weren’t expecting perfection just something dependable to use as a second car. The car looked good and seemed to drive well, but it had a lot of miles and I was concerned I might be missing something. We purchased the car “AS IS.” While signing the documents I expressed my concerns to Chris (salesman/part owner of the lot). He stated if we took the car to our mechanic and he found anything drastically wrong he (Chris) would work with us. We SHOOK HANDS on the deal. Well, our mechanic found a couple of issues that needed immediate attention. We contacted Chris and true to his word he worked with us fulfilling a promise he made on a HAND SHAKE. We negotiated a resolution that was satisfactory to BOTH of us. USA motors already had our money and were in no way obligated to help us, but they did anyway. We would recommend this dealership to any of our friends.