Lowe's Home Improvement

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If I could leave negative stars I wouldn't hesitate to do so!

I have been trying to get my new stove, a 48 inch stove, in place for nearly a month.

It was delivered to my garage, because the delivery guys didn't have enough people to move it into my home. Although, Lowe's appliance/delivery people knew that this was a heavy stove, as well as, I had shared there were stairs at the entry of our home and inside our home.

I tried for three plus weeks to get Lowe's to send enough men to handle this delivery into my home while my stove sat in the garage. I had to call customer care five times and still no return call. Finally, after hours of multiple calls to the Cotati store and Lowe's customer care with promises of return calls, I called a random extension in the Cotati store and reached a cashier, whom was excellent. She took care of setting up the deliver, which stated four men.

YET, when Lowe's came out today, again, they only had two men to get a 300+ pound stove up seven entry steps and two more steps inside my home.

I can't believe their incompetence in, again, sending only 2 men to do a 4 man job, and the pure lack of customer service with no return phone calls for over three plus weeks from the appliance/delivery departments.

PLUS, Lowe's had this stove in its' local warehouse. I had also ordered a washer and dryer at the same time, but it had to come from some other area.

The stove was suppose to be delivered in January since it was in the local warehouse with a different delivery date for the washer/dryer. NOPE! These were all delivered together in March, then sat in my garage for nearly another month!!!!!!!!!

I am livid with Lowe's!!!!!

DON'T EVER BUY APPLIANCES FROM LOWE'S in COTATI, CA! Although, I have heard from friends that they had the same issues with Folsom, CA, Lowe's.

We bought livingroom carpet and paid for installation and removal of the prior carpet from this Lowe's store. The carpet looked fine for about 1 year (our livingroom gets very little traffic) and the n we started seeing a black seem coming off our entryway. The carper company syas we are out of warranty but I feel like the installation arranged by Lowe's was faulty. They won't stand behind their product or work. I will never do business with Lowe's again.