Animal Clinic of Council Bluffs, PC

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Do not count on them being an "emergency" vet, despite what their website says!! I tried calling them last night as my cat was having breathing difficulties-- no answer. Tried calling again-- no answer. Left a message, but still no return call as I tried searching for another "emergency" vet. I found one in Omaha, which was quite a drive for me. As soon as I got all the way out there, he went in to cardiac arrest and died. Perhaps if I hadnt wasted so damn much time trying to get ahold of this "emergency" vet, I could have gotten him there sooner, before he went into cardiac arrest, and they could have saved him. He had fluid in his lungs and they couldnt do anything for that once he went into cardiac arrest. They finally returned my call 4-5 hours later, as they got there to open at their regularly scheduled time. DO NOT ADVERTISE YOURSELF AS EMERGENCY IF YOU ARE NOT AN EMERGENCY CLINIC!!! TIME WAS OF THE ESSENCE FOR MY LITTLE FRIEND AND YOU WASTED TOO MUCH OF IT WITH YOUR FALSE ADVERTISING!! VERY UNPROFESSIONAL!!

I love Dr. Harrer and her staff. They have always taken the time to answer my questions and spent the needed time with my pets. I have had to put down 2 of my dogs in the last couple of years, Dr. Harrer was nothing but compassionate and I would never go elsewhere. I have since gotten 2 new puppies and they love the clinic.

Do not go to this clinic. I took my cat in there July 2010 and all that Dr. Harrer could say was my cat was too fat. She is the worst vet I have ever dealt with. She made her vet technicians do all of the work. She has NO COMPASSION, NONE!!! All she is in the business for is money. She didn't CARE about my cat. He had rapid breathing, was diabetic, and also had a thyroid problem of which I was unaware of til he got detrimentally ill on Aug 11, 2010. All she could recommend was a heartworm test and feline leukemia/aids test. Well, he did not have feline leukemia/aids, because I had him tested in Feb 2010. She does not know her job and should not have a veterinarian license - she was not impressive with her skills. I could do a better job than what she did and of course, I am not a vet. Just a great observer!!! My cat passed away on Aug 19, 2010. He got very sick on Aug 11, 2010 and we had taken him to a different vet. He didn't even make it to his 3rd birthday. I would definitely NOT go to her clinic. I would recommend Valley View Vet Clinic. Dr. Harrer needs to go back to vet school for 8 more years. Not one bit ashamed to say it. Have a good day everyone out there and stay away from her!!!

The Animal Clinic of Council Bluffs is not your ordinary veterinary clinic, it houses the only highly accredited veterinarian in the area. For over twenty years my pets have received care at this clinic. The exceptional quality of care didn't leave when Dr. Schumacher retired, it has hence reached an exponential level. Dr. Harrer posses the necessary technical skills and advanced level of expertise far exceeding any other, which allow her to diagnose and treat the most difficult of cases. Trust me, I have put her to the test treating one of my pets who was extremely in need of a scholar.



A visit to this clinic you will see the pride of a well kept office. Upon arriving I am always greeted with a smile, on a first name basis (pet's included) and walk into a very clean environment. The staff are exceptional, trustworthy, treat us like family and willing to go the extra mile. After every office visit I leave with a thorough understanding of my pets condition and current treatment. Dr. Harrer will explain in depth any question I may have regarding my pet. Aside from the medical arena, her ability to communicate with my pets as seen in my pets eyes truly shows her deep compassion for animals. Some of my pets have underwent surgery, each time with a positive outcome. Every surgery was performed using a laser which benefited my pets with a faster recovery time, less pain, less swelling, less bleeding and decreased risk of infection.



Simply put the Animal Clinic of Council Bluffs is the only state of the art veterinary clinic in our area. My pets and I will remain loyal to this clinic. In my absence and due to her depth of expertise, I entrust Dr. Harrer with all my pets needs, at any expense, as they are a part of my family ... a gift from God. Mahalo Dr. Harrer.

It is true that this clinic does cost more than most of the clinics in town, but it's because of the level of care this clinic gives. Dr. Harrer and her staff do not practice OLD, FORGOTTEN medicine. They are a fresh set of hands when it comes to their treatments. She doesn't just give your pet an injection of steroids and send you on your way because it's CHEAP and QUICK. But you would never know any different because your Vet doesn't inform you of the other options there are. Her staff has the information/knowledge to show you how spending the money to prevent things is MUCH better than spending the money to fix the problem. And that pumping your pet full of steroids isn't needed just because the pet has seasonal allergies, which is what my old Vet did! I have gone to two other Vet clinics in this town and have had family in this town since CBs early days so I'm not just some idiot running my mouth that’s never been to another clinic! I've also lived in three other cities and I can tell you that Dr. Harrers practice is as up-to-date as large practices in major US cities. If you only care about who's the cheapest in town, this is not the clinic for you. BUT if you truly care and love your pet and want only the best for them then this IS the clinic for you!! I cannot tell you how Dr. Harrer has opened my eyes since coming to her. Her and her entire staff knows my pets and me by name, which NEVER happened at either of my old Vets! They never rush me in or out of the office and always ask how I'm doing, not just how are my pets! Animal Clinic of Council Bluffs is a clean, warm, inviting clinic that never smells of wet dog or poop!

Animal Clinic of Council Bluffs is filled with caring animal lovers. I take all my pets there. Dr. Harrer and her staff are knowledgeable and compassionate. Dr. Harrer provides a high standard of veterinary care for her patients and keeps her clinic very clean. You can be sure that your pet will receive excellent care and your questions/concerns will be answered at the Animal Clinic of Council Bluffs.

Dr. Harrer and her staff are wonderful. They are alway willing to take the time to answer my questions and are extremely compassionate with my dog and cats. She is worth every penny, she doesn't give my dog a shot and send us out the door. She explains everything in great detail and is willing to take the time with us no matter how busy she may be.

Her only concern is how much money she can make. Many procedures are about 40% there than at other vets in town. She does not care about the animals, only the money.

I had a bad experience their also. Dr. Harrer didn't seem like she treated her staff very well since I saw her yell at a couple of them in front of quite a few clients. If she needed to yell at them she could of taken them to the back. She also didnt treat me as a customer very well either. It was like she wanted my money and wanted me out of there. Even if I had other questions about my pet.

I had the worse experience while speaking with Lynne (the office manager) and Dr. Harrrer from the Animal Clinic of Council Bluffs. The only way this business could improve would be for these two individuals to change the way they treat customers. Customers are the foundation of any business. Without customers, a business has no revenue. No revenue equals no job. That is why I took my dollars and my pet to another vet.