Brakes Plus

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OPEN NOW - Closes at 5:00pm

Telhey where always very friendly and very quick to get my vehicle back to me. However over a month and a half they never actually fixed my van. 1700 over the time period and now my van is going to be junked.
I can't in good conscience recommend them as they either should have fixed the problem right the first time (suspect that the repeated over heating eventually damaged my head gaskets) or told me that the head gaskets where the problem from the start. Not almost 2k later.

Good people, lots of people like to complain about prices but business is business and anywhere you go is expensive these days and it's not like anyone likes spending money on their car but at the end of the day they are on par with everyone else.

Second time I have dealt with Brakes Plus. I have my vehicle inspected and review the parts list and labor recommended by the shop. . So checking on advanced auto website i investigate part cost. Seems this time around the shop wanted to up-charge me 115.00+ just in parts alone. That right there is a deal breaker.



I dealt with Manager Daniel McGurk



1. Rear brake pads 59.00 pxd905h - listed as 40.99 *comes with rear hardware

2. Rear hardware kit 24.99 (without rubber) - dont need it cause it comes with pads

3. Rotors Centric C-TEK # 12142073 61.00 a piece (need 2) - 14.99 - 19.99 rock auto

4. Inner tie rod # EV427 42.58 - List price is 80.00 (weird price mismatch)

5. Outter tie rod # ES3438 73.05 - List price is 42.99



Cost for parts alone is 321.62 .. When it should be around 205.00



So I feel ripped off to say the least !! Im not sure if new management came into play or what but I will never return to this auto center again while Daniel McGurk is in charge.