All Phase Heating and Cooling

Write a Review401-825-7600

I hired All Phase Heating and Cooling to replace an old oil furnace, create two heating zones and do duckwork for one more room.
This work consisted of two steps:
1. Replace the old oil furnace and oil burner with new ones. Make two zones. Connect one zone to existing registers and attach two more registers to this zone. Dispose the old furnace.

2. Connect the second zone to another separate room - install three registers and one return.

They took over $6000.00 and ran away. Not even finishing the step 1:
the old furnace was not removed from our basement;
one old register is not connected at all;
the oil burner is not installed professionally - All Phases heating contractor doesn't have enough qualification to install oil burners. During the oil burner installation they violated the manufacturer procedures. So, it voids the manufacturer warranty.

My wife spent two months asking them to remove the old furnace. They disrespect their customers.

They never replied to my emails. They rejected to give me the owner's full name and his license #.

Since July 25 they started to make fun of me and my wife.
Each week they started to schedule an appointment to finish the work.
Aug. 1; Aug. 8; Aug. 15 and yesterday Aug. 23.

Each appointment nobody showed up to do the work. Nobody called me that they will be late. Nobody call me to reschedule the appointment. When I call the office they say the workers on their way to my house. So, each time I waited all day long. but nobody showed up.

Yesterday (Aug.23) I was waiting for them to complete the work. The work was schedule from 9.00AM to 11.00AM. At 9.00 I talked to Maureen. She told me that technicians are on their way to my house.
Nobody showed up. Nobody called me toreschedule the appointment.

Bad poor company. Lack of qualification to do HVAC work.
They disrespect their customers and make fun of them.