Precision Sewing Machine Co. & Fabrics

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I ordered an embroidery hoop from this company.
When I tried to return it they have me the runaround. When I wrote them a note expressing my disappointment in their customer service this is the response
I got word for word (copied and pasted.) I was shocked.
"Ok then you can send it back pay the shipping, and I will take it back and what ever the freight was to ship to you then you can pay that to. I will credit the balance.
That way I do not need to pay for a stupid mistake that you made . You order it and expect my company should pay for your error.
Now you think about it. do you run a business that can just take thing back and eat all the cost for freight?
Sorry I told you about this special order.
Then you say you do not or will not order again shame on you.
I told you a would give a the best price anytime you needed anything. Some people you can never make happy.
Let me know now what you want to do. This will amount to about 6 dollars when you figure it out what the freight is.
Quit crying and let get this over with.I will write a bad review about you if you do it to me I promise I know how.
Thanks"

- sewingmachineoutlet

More Danish have had huge mysterious drawings from their bank accounts after online ordering of sewing supplies. Please be warned of credit card fraud!

I purchased a second hand machine from Precision recently. I was told it was serviced when I purchased it, but it was not. I was charged $125.00 for service. I had to take the machine for a problem and told that I must pay $125.00 again even though it was less than a year. When I purchased the machine, they loaded me down with supplied to purchase. When I realized I didn't need all that I bought and returned a couple of item, they weren't near as friendly. I will never purchase from this business again.