Table Decor & More

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My husband and I hired Table Decor & More for our June wedding. We were excited about the "all-inclusive" service. Not worth it! I will say-the food was great and the reception was beautiful. But the owners attitude was horrible, the cake was the wrong color, not cooked and had to be thrown away. 3 guests stated they thought it was spoiled. My pre-ceremony(pre-paid)pictures are w/out flowers because they were late with them. The owner states this is due to me changing the time of the ceremony, which I NEVER did.Guests left my reception because she was so rude to them. Multiple guests have said that they felt like they were in grade school and in trouble by the tone she set at the reception. I had one guest ask for the end piece of pork from the carving station and was told " it tastes the same all the through" and the piece was NOT served to her! When their time frame was up they trashed all my flowers w/out asking if I'd like to keep them. My cake (although wrong color & not cooked) was very pretty, but during the cake cutting she took a ribbon that was around the layer and tied her hair back with it. In front of the entire reception! We were told that we could not take any of the left over food home (not even a basket for the bride and groom)due to Gaston County Health codes, which is fine.BUT-I'm sure serving spoiled or uncooked cake is a health code issue as well. The list goes on but I have limited space here so what I want to stress the most is:I emailed the owner(Jerri Patterson)a complaint letter and instead of responding in a professional way she let her staff respond to us and my sister(who also wrote a complaint to her). They never once offered an apology. Instead we received very inappropriate emails making reference to my guests,family and us (ex: a staff member calling my guests names, one called my dad"drunken father", and Jerri herself made reference to our financial status). Go with another company and avoid the humiliation!