Owl Cleaners

Write a Review724-776-1383

CLOSED NOW - Opens at 7:45am

The prices are outrageous! They charge more than double the price for a womans shirt compared to a mans because it is "too small" and they have to manually iron it... The ironing was not done very well either. A pair of mens pants were $10 to dry clean! Their prices are well above the "industry average." I am assumimg this is because of their "free" delivery service. Do not use Owl Cleaners!!

Terrible Customer Service! Owl damaged an item - when I sent it back their idea of repair was to further damage the item and tell me it looked better that way. In talking to the manager I explained that I have had several damaged items as well as items that needed re-cleaned and/or re-pressed. Now they refuse my service! I guess the way they choose to keep customers happy is to eliminate the ones they have issues with!

Owl cleaners is expensive and does NOT deserve the customers in Cranberry Township. I have had to send many items back for a re-press or repair. I have had jackets come back dirty and items that had poor pressing. The latest item was a silk blouse that was returned with a runner mid way up the blouse. When I sent it back, their idea of a repair was to pull the runner all the way up the blouse. I was told it was completely wearable this way. I refused to pick up the blouse and told them they could keep it as I could not wear the item anylonger. Whatever possessed me to go back again, I will never know. I dropped off another bag of clothes and later received a phone call to pick them back up as they were refusing to serve me! Nice Customer service OWL! Users beware!!!