Alpine Wine & Spirits
1 Starline Way Unit 1, Cranston, RI 02921
Reviews
06/04/2012
Provided by YP.comZERO STARS!!! BUYER BEWARE!!!
THEY FAIL TO FULFILL EVEN A SIMPLE 1/2 KEG BEER ORDER AND THEY DO NOT TELL YOU ABOUT THEIR FAILURE UNTIL YOU ARRIVE TO PICK IT UP!!! THEN THEY SEND YOU ON A WILD GOOSE CHASE TO FIND A REPLACEMENT!
I ordered a 1/2 keg of a common domestic beer (nothing special or unusual) from them. When I went to pick up the keg the day of the party, they informed me that they did not have the beer for me! REALLY? Are you kidding? How could a liquor store not have a common domestic beer, even AFTER the order was placed with plenty of advanced notice (weeks)?!?! AND you wait until I arrive to tell me... not weeks earlier!!!
Moreover, the clerk suggested that I drive down the street and try a different liquor store "because they have plenty of beer." Why didn't Alpine send someone to that other liquor store before I arrived and get the beer so that my order could be fulfilled by Alpine like they promised? Instead I had to now drive around town searching for a keg of beer - and basically do their job for them.
This was my first and LAST time I ever use this place. Next time I will save myself the hassle and frustration and just buy from the competitor. So much for trying to support local businesses.
More Business Info
- Hours
- Regular Hours
Mon - Thu: Fri - Sat: Sun: - Category
- General Merchandise
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes