Service Time Heating & Cooling

Write a Review765-362-8850

CLOSED NOW - Opens at 9:00am

Looks like in 2-3 years this individual’s business model has not improved. No call to indicate what time he would arrive, was non-communicative when he did finally show up—refusing to speak and seemed irrate that I was asking him questions about my dishwasher. I think he gets by billing Lowe’s Extended Warranty (and probably other appliance brands/stores) for service calls. He would not stay in business otherwise.

NO STARS. THEY DO NOT SHOW UP OR CALL FOR APPOINTMENTS. THEY ARE CONTRACTED TO DO SERVICE CALLS FOR GE APPLIANCES. NOTE TO GE- YOU NEED TO FIND MORE RELIABLE SERVICE TECHS THIS COMPANY MAKES YOU LOOK BAD. I HAD A CONFIRMED APPOINTMENT BETWEEN 12-5 PM TODAY. THEY NOT ONLY DID NOT SHOW UP, THEY LIED TO GE AND TOLD THEM WHEN I CALLED GE AT 5PM THEY WOULD BE HERE IN 20 MINUTES, THEY AGAIN DID NOT SHOW UP. I TOOK A DAY OFF WORK FOR THIS APPOINTMENT. I NOT ONLY LOST A DAYS PAY. I LOST 7 HOURS OF THE DAY WAITING FOR THIS COMPANY. UNRELIABLE AND DO NOT CARE ABOUT CUSTOMERS. NO COURTESY TO EVEN CALL BACK OR SHOW UP. DO NOT USE THIS COMPANY FOR ANYTHING IF YOU VALUE YOUR TIME. I WOULD NOT TRUST THEM AT ALL.

Well after taking the day off work and waiting for the repairman, he was a no show no call. So I guess that means the lowest rating . At least have the courtesy to call your customers. No way to do business.