4 Seasons Curry & Kabab Plus Pizza & Subs

Write a Review410-451-4646

OPEN NOW - Closes at 10:00pm

Wonderful indo-pak food, awesome mouthwatering tandoori chicken and chapli kababs are top on my taste list,worth stopping by.best in whole crofton town.

Would you like a side of terrible service with that order?



I was in the mood for something different and having received dozens of advertisements for 4 Seasons Pizza & Subs I decided to give them a chance. I placed my order through their website at 7:12pm on a Saturday; the expected delivery time came back as 7:52PM. This seemed long and I had a hungry toddler to feed… but it was Saturday, so I placed the order and turned on a movie.



At 8:22PM I called to inquire about my order because it hadn’t arrived yet. The girl who answered seemed disinterested. However, when she was unable to find the order she did quickly say she was sorry (though she could have just as easily been saying “the sky is blue” because there was no empathy involved) and indicated that they would make it now… although they must have found it because she didn’t ask me to tell her what was on the order. I inquired how long it would be because I had a hungry toddler to feed and she responded… “35 to 45 minutes”… REALLY?!?!?! All I could manage was a quiet “okay,” I was too hungry and annoyed to argue. Regardless, no discount was offered, no attempt to expedite the delivery was made, and the woman on the other end hurried off the line without acknowledging my disappointment beyond a half-hearted “sorry about that.”



At 8:53 my order FINALLY arrived. I was no longer hungry and my son had already raided the pantry.



Furthermore, the man who delivered the order abruptly handed me two bags, DIDN'T ASK FOR MY SIGNATURE (remember I paid online with a credit card)… quickly told me to have a good night, and hurried back to his car... no apology, no delay... just a quick hand-off and he was gone.



I responded to the feedback link on their order confirmation with the same details outlined above only to receive an empty reply from someone claiming to be the owner… though I couldn’t tell you who they were because they didn’t give me their name, only the following:



“I am the owner of the 4 seasons pizza

and I am really sorry to hear that

I will check with the manager in charge and also the driver who took the delivery and make sure that this never happen again

please let me know if I can do anything to earn your business back

sincerely”



This is a great example of an empty canned apology that means almost nothing. I don’t usually use acronyms, but in this case: SMH.



Loooooong story short: The entire experience was completely unacceptable and this first time customer will NEVER be ordering from them again.



...P.S. for anyone interested, the subs were mediocre but the fries were pretty good.

This place has the best pricing and specials in the area! Very affordable for my budget. There subs are my family's favorite , the cheese steak is delicious ! There pizza is also very good. They have fast service and always deliver on time. I am impressed with the new ownership and will continue coming back.